Frequently Asked Questions
Everything you need to know about our toys, shipping, and more. Can't find what you're looking for? Contact us.
Materials & Safety
Every toy in our catalog is a wooden Montessori-style toy — solid wood pieces finished with water-based, non-toxic paints. If you have a question about a specific toy, email us at hello@littlegeniusco.com and we'll get you the details.
Our toys are sourced to meet EN71 (EU) and ASTM F963 (US) toy safety standards. If you'd like more detail on a specific product, just ask — we're happy to help.
Most of our toys do, so we recommend them for ages 3 and up — or supervised play for younger children. The one exception is our 32" Wooden Balance Board, which has no small parts and is recommended for ages 3–6.
Ordering & Payment
Yes! Use code WELCOME10 at checkout for 10% off your first order. It's good for one use per customer.
Checkout is securely powered by Shopify, so you can pay with all major credit and debit cards, plus the express payment options shown at checkout.
Email us within 12 hours of placing your order and we can usually cancel or change it. After that, it may already be processing with our fulfillment partner — but reach out anyway and we'll do our best.
Shipping & Delivery
Orders are processed in 1–3 business days. Most items then typically arrive in 5–11 business days. The 32" Wooden Balance Board ships from a US warehouse and typically arrives in 3–7 business days.
US shipping is free on orders over $75. Below that, shipping is calculated at checkout based on your order. The 32" Wooden Balance Board always ships free.
We're a small shop, so we work with trusted fulfillment partners whose warehouses are in the US and overseas. Each product page shows the shipping estimate for that item.
Not yet — we currently ship within the United States only.
Yes! You'll receive a shipping confirmation email with a tracking number as soon as your order ships.
If your tracking stalls or your package never arrives, email us at hello@littlegeniusco.com — we'll reship your order or refund you in full.
Returns & Warranty
We offer 30-day, hassle-free returns. To start one, email hello@littlegeniusco.com with your order number and we'll walk you through it.
Contact us with a photo within 30 days and we'll make it right — a free replacement or a full refund, your choice. No need to return the damaged item.
Every toy is covered by our 30-day quality guarantee. If something isn't right with your toy, we'll replace it or refund you — whichever you prefer.
Age & Development
Every product page shows a recommended age range. Because most of our toys contain small parts, they're best for ages 3 and up — younger children should always play with adult supervision.
Montessori play emphasizes child-led exploration with simple, purposeful materials. Our toys are designed to isolate one concept at a time (stacking, sorting, problem-solving) so children build skills through discovery, not instruction.
Many of our toys grow with your child — the balance board, memory chess game, and wooden train are favorites well past the toddler years.
Gifts & Wholesale
Not yet — it's on our list! For now, orders arrive in each product's own packaging.
We'd love to hear from Montessori schools, daycare centers, and boutique toy shops. Email hello@littlegeniusco.com with 'Wholesale Inquiry' in the subject line and we'll talk.